Returns & Exchanges

At SURI, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our team is here to ensure your experience is effortless.

1

Initiate Your Request

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn garments with original tags attached into the shipping box and include the provided packing slip.

3

Ship It Back

Attach the pre-paid shipping label to your package and drop it off at any authorized carrier location near you.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing